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Identity management has become a very important issue in IT today. As Web applications have grown throughout the years to support many of our business processes, these same applications have expanded the number of users, groups and roles that must be managed. The more systems that are put in, the greater the burden on the [...]
Archive for the ‘ITIL’ Category
Identity management and single sign-on (SSO)
February 10th, 2011 
Abdul Saleem 
Posted in INFRASTRUCTURE, IT Policy, ITIL, Management, Network, RISK, Security 
Tags: Identity management, single sign-on (SSO) 
2 Comments »Aligning IT with Business Strategy
August 3rd, 2010 Abdul Saleem Tough economic time create pressure IT capabilities. We used to hear now IT spending so much, IT department not responsive, they are not sync with business needs. Business knows the value of IT but difficult to value it or present it. It’s very challenging for CIO, to address the part. IT defines and implement a [...]
Google Apps to Business
June 15th, 2010 Abdul Saleem All the business organisations looking to reduce the investment and expenditure. Try to cut the capx and opx. Here more focus is opx. There are technologies solutions to help business to reduce the cost and get best breed solutions. One in this category is Google apps for business. Google Apps offers an interesting way to [...]
Posted in EXCHANGE, INFRASTRUCTURE, ITIL, Network, Security, ServiceDesk Tags: Calendar, Chat, Collaboration, Docs, Gmail, Google Apps, Gtalk, Messenger No Comments »Knowledge base for IT Support
June 6th, 2010 Abdul Saleem Knowledge base or solutions play a good role in IT support operations. Each support engineers providing solutions different ways, also they will be spending more time to build solutions. If we able to build a strong knowledge base, it help in different ways. It acts as one of the key of support operation. 1. All [...]
Active Directory Management & Reporting Tool
May 27th, 2010 Abdul Saleem ADManager Plus is a simple, easy-to-use Windows Active Directory Management and Reporting Solution that helps AD Administrators and Help Desk Technicians with their day-to-day activities. With a centralized and Intuitive web-based UI, the software handles a variety of complex tasks like Bulk Management of User accounts and other AD objects, Delegate Role based access to [...]
Posted in INFRASTRUCTURE, ITIL, Management, ServiceDesk, WINDOWS Tags: AD Management, ADManager Plus, Help Desk Technicians 3 Comments »
