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April 19th, 2010 
Abdul Saleem Documenting Infrastructure is neglecting by most of the companies. Very limited companies are considering its importance and doing it properly. Some of them are doing it sake, they does not keep its quality and informative. There is no point of having document without proper details. We can classify documents in 2 category. One is very relevant to an IT professional second for the end user. Bothe should be its desired form and rich contended.
Infrastructure documents should cover up the low level details and design. This is only way we can protect the infrastructure from the dependency of a particular professional / employee. Whatever infrastructure maintained by a company should covered through its documentation.
Documents sharing to end users should be very brief and less number of pages, more bullet points and attractive to read.
The importance of good documentation
Documentation of your IT infrastructure is a priority.
• easier recovery from failure
• new IT staff will learn your infrastructure faster
• save money when hiring a consultant
• help find ways to improve your infrastructure
• training staff to use the technology
Good documentation criteria
• Clear and easy to read
• Pictures and diagrams
• Well organized
• Comprehensive
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